Here When You Need Us
At Victim Services HPELA we provide immediate, compassionate support to individuals affected by crime and sudden tragedy.
Life can change in an instant, and you don’t have to navigate it alone. Our trained staff and volunteers are here to listen, help you feel safe, and guide you through the next steps. We offer emotional support, practical assistance, and information and referrals tailored to your needs.
ON SCENE SUPPORT
Our trained staff respond immediately to the scene of a crime or sudden tragic event to provide emotional support, explain victims’ rights and options, assist with urgent needs, and connect individuals with community resources. We help ensure safety, offer practical assistance, and guide individuals through the first steps in navigating the aftermath of trauma.
VICTIM QUICK RESPONSE PROGRAM+ (VQRP+)
The VQRP+ provides short-term financial support to help individuals affected by violent crime recover from the impact of an incident. This support can cover urgent needs and essential expenses, such as counselling, emergency home repairs, transportation to safe accommodations, and basic necessities. Eligibility depends on the type of crime, and strict timelines apply. Contact Victim Services HPELA to see if you qualify. The VQRP+ is a Ministry of Children, Community and Social Services program, delivered locally by Victim Services HPELA.
MOBILE TRACKING SYSTEMS
The MTS Program, funded through grants and donations, helps individuals at high risk of gender-based violence enhance their safety by providing a GPS panic device that can immediately alert police when access to 911 may not be possible. Delivered in partnership with EYEZ-ON, the program supports rapid emergency response during situatoins of elevated risk.
BAIL NOTIFICATION
Individuals affected by crime in Quinte West are quickly notified of any changes to an offender’s custody or bail status through the Bail Notification Program. This helps Victim Services HPELA provide support, guidance, and resources so individuals can make informed decisions about their safety.
Community Resources
Sometimes additional support can make a meaningful difference. We work closely with trusted community partners and organizations that offer a wide range of services, including counselling, housing support, legal assistance, and crisis support.
If your needs extend beyond the services we provide, our community partners can help connect you with the right supports. Simply select the link below to explore resources tailored to your community and needs.
Emergency & Victim Support
If you or someone else is in immediate danger or experiencing an emergency, call 911 right away. Emergency responders will assess the situation and provide the necessary immediate assistance.
Victim Services HPELA works alongside police, fire services, and other first responders to support individuals affected by crime or sudden tragedy once emergency services are on scene or when a referral is made. Our team provides compassionate crisis support, practical assistance, safety planning, and connections to community resources.
For non-emergency victim support or additional information, you can contact Victim Services HPELA directly at:
Local: (613) 771 - 1767
Toll Free: 1 (866) - 680 - 9972
