Who We Are
Victim Services HPELA is a non-profit, charitable organization serving the communities of Hastings, Prince Edward, and Lennox & Addington Counties. Our team provides confidential, one-to-one support to individuals affected by crime and tragic circumstances, helping them navigate difficult moments with compassion, dignity, and practical assistance.
We work closely with police, emergency responders, and community agencies to ensure that those we serve have access to timely, coordinated, and comprehensive support when they need it most.
What We Do
Victim Services HPELA is the only agency in the Quinte Region that provides immediate on-site crisis response, trauma support, safety planning, and practical assistance to victims of crime and sudden tragedy.
Our trained staff and volunteers are available 24 hours a day, 7 days a week to respond to requests from police and emergency services. We provide short-term crisis support, information, referrals, and practical help to individuals and families during some of the most challenging moments of their lives.
Our Mission
Victim Services Hastings, Prince Edward and Lennox & Addington Counties provides 24/7 short-term crisis support, practical assistance, information, and referrals to individuals impacted by crime and tragic circumstances.
Our mission is to ensure victims receive compassionate, timely, and confidential support that helps them regain a sense of safety and stability.
Our Mandate
Victim Services provides immediate crisis response, intervention, and prevention services that respond to the needs of individuals, families, and communities affected by crime and sudden tragedies.
Our services include specialized support for victims of:
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Domestic violence
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Sexual assault
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Criminal harassment
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Human trafficking
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Homicide
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Robbery
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Elder abuse
Through collaboration with community partners and emergency services, we work to enhance safety, provide guidance during crisis, and connect individuals to the resources they need to move forward.
Our Impact.
Each year, our annual report highlights the work we’ve done to support individuals and families affected by crime and sudden tragedy across our communities. Through these statistics and insights, you can see the real impact of our programs, the dedication of our volunteers, and the growing need for compassionate support services. Behind every number is a person who reached out for help and a community that came together to support them.
3028
Clients Served
2157
Referrals Received
1313
Safety Plans Completed
437
Bail Notifications
11
MTS Buttons Distributed
$540,008
VQRP Funding Distributed
Statistics From Victim Services HPELA Annual Report 2025.
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